Our Advanced ISO 9001 Package offers a complete hand-holding service. The ISO 9001 Consultant consultant will work with all levels of the company interacting with the company directors and individual departments to ensure that all staff are left in no doubt of the importance of their continued involvement with, conformance to and development of the standard. Starting from our Essential Package level, the consultant will take the company further, through a complete TQM-style exercise ensuring the organisation gains maximum benefit from their ISO system investment.
ISO 9001:2008 5.1 (d) states that “Top management shall provide evidence of its commitment to the development and implementation of the quality management system and continually improving its effectiveness by”: conducting management reviews,
One auditor performing a surveillance audit of an ISO 9001:2008 certified company interpreted “Top management” as the CEO of the company. saying that CEO himself/herself is responsible for running the Management Review meeting and not the Management Representative.