One key factor in developing client-centric solutions and providing value in ISO consultancy services is to always be attentive to clients allowing them to divulge as much as they can about the kind of ISO consultancy service they require. In doing so, the client is likely to be more comfortable and share their concerns and requirements which will help you tailor solutions that befit their unique requirements. This may also prove be an opportunity for ISO consultants to project their unique advantage as a flexible ISO consultancy solutions provider as a distinguishing features from competing ISO consultants. Be responsive and attentive to your clients, both old and new, lest they wonder what you are doing with their money, and your contracts will not be renewed. Likewise, delayed response will force the client to reevaluate and seek out other ISO Consultants. The ISO Consultant should be responsive and attentive to his clients, both old and new, lest they wonder what you are doing with their money, and your contracts will not be renewed.