Thanks for sharing that information, here i would like to share the benefits of it.
Benefits of internal quality assessments:
•demonstrate consistency across audit teams •help teams move away from “check-the-box” auditing •increase audit oversight from audit senior management •identify professional development and training needs for internal audit staff •Ensure all significant issues identified by internal audit are reported appropriately •confirm that internal audit follows best practices and highest professional standards •leverage quality assurance results to identify audit execution performance trends •Foster a culture of continuous improvement in internal audit
If you have a proper quality management system in place, then you should already have documentation such as an audit checklist drafted for this process. Audit management software will also assist with the creation and implementation of audits. Once everything is ready to begin, consider the following tips for internal audit best practices.
Attitude – a positive, non-confrontational attitude is essential to prevent employees from feeling victimised or defensive. The auditor’s role is to provide clarity and feedback on processes and procedures, to find areas for improvement or identify potential problems. A fail in the internal audit offers the chance to rectify non-compliance before the official external audit, thereby preventing small issues from becoming bigger problems. Employees should be reminded that everyone has the same goal – to improve systems within the company. A good attitude towards the process and to employees is vital.
Organisation – employees should be given notice of the upcoming audit well in advance, and prepared for the process. People respond better when given enough time to prepare, and will therefore be far more likely to participate. Last minute notification is not helpful to anyone, and just like any other review or official process, the internal audit phase should be treated professionally with due notice and full cooperation from all involved.
Checklist – as mentioned above, a checklist is essential to ensure that the quality management system can be audited properly. Keep questions concise and short, and unless further explanation is needed, do not go into excessive detail. The sooner each employee is finished, the sooner they can return to work. A standardized checklist will also help you keep record of questions, with notes taken along with responses.
It is also a good idea to remember that this process is stressful not just for the auditor, but also the auditee. Employees are required to take time out of their day to participate, and should therefore be treated with respect. If everyone is working towards the greater goal of improving quality management and meeting compliance, this phase will be the ideal way to prepare for the external auditing process.
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