The ISO 9000 family of standards is related to quality management systems and designed to help organizations ensure that they meet the needs of customers and other stakeholders while meeting statutory and regulatory requirements related to the product. The standards are published by ISO, the International Organization for Standardization, and available through National standards bodies.
yes, standard requires that you have clear identification of authority for various roles / designations / fucntaions across the organization. normally people restrict till roles and responsibility only and do not consider authority as a required parameter.
you need to make sure that authority level for various activities covered as per the job description or roles - responsibility are defined and communicated to the respective employees.
i am working on iso 9001 and want to find out if having detailed authority associated with each designation mandatory or i can do without it. i am HR manager and entrusted with ISO implementation the my dept.
